Shipping policy

Shipping Policy

Order Processing

Many Kraven Raven Designs products are made to order or personalized specifically for you. Processing and production times vary depending on the product and fulfillment provider. Estimated delivery information may be provided on the product page or during checkout when available.

Shipping & Delivery

Shipping times are estimates and begin after an order has completed production. Delivery dates are not guaranteed. Delays caused by shipping carriers, weather, holidays, high-volume periods, or other circumstances outside our control may occur.

Multiple Shipments

Because products may be produced and fulfilled by different production partners, items from the same order may arrive in separate packages and on different dates. You will not necessarily receive all items in your order at the same time.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you discover an error. Once an order has entered production or shipped, we may not be able to change the delivery address.

Tracking

When tracking is available, tracking information will be provided after your order ships. Please allow time for the carrier's tracking system to update.

Lost, Delayed, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at kravenraven26@gmail.com with your order number and relevant details. We will review the situation and assist with the appropriate next steps.

International Orders

International shipping availability may vary by product and destination. Customers are responsible for any customs duties, import taxes, or other fees imposed by their country unless otherwise stated at checkout.

Questions

For questions regarding shipping or delivery, please contact kravenraven26@gmail.com.